Continuing my summary recap of Landfall Realty’s recent Real Estate Forum held at Landfall Country Club, I called attention to some of the points made by Bob Seelert in his book  “Start With the Answer.”  Loosely stated, some of those points are:

1) Get the truth on the table, don’t pretend.

2) Establish standards and expectations based on a new reality.

3) Think long term; act short term.

4) Communicate with members of your own team.

5) Listen to and learn from your customers and peers.

These points are,  I believe, valuable in running any business.  However, they have particular validity in establishing a relationship between a real estate agent and a real estate customer.  In my next blog, I will expand upon these point in the context of selling and buying property in Landfall, NC.

Kenneth M. Kirkman, general manager, Landfall Realty

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